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Important information 

Our first priority is the health and wellbeing of our customers, retailers and staff. In line with the latest government advice, we have a social distancing etiquette in place at our centre. Please click here for details.

Thank you for your consideration, patience and understanding in helping to keep us all safe. 

Social distancing etiquette

Social distancing etiquette

The health, wellbeing and safety of our customers and staff is our highest priority. In these times of social distancing, we may not always be able to let visitors into the centre and stores immediately so please do observe the signage and bear with us. Please note that our disabled and baby change toilet facilities on the ground floor remain open. We would ask that you observe social distancing when visiting them.

When in-centre, we ask if you could follow our social distancing etiquette: 

  • Keep 2m apart
  • Keep left
  • Cross the mall responsibly
  • Avoid shopping in groups
  • Don’t stop on the malls
  • Stay 4 steps away from people in front on escalators & stairs
  • Only 2 people or 1 visitor group at a time in lifts, with priority to disabled customers & those with buggies

Please use the hand sanitiser provided.

We would like to remind customers that the use of face coverings is compulsory whilst in the centre and shops. Please remember to wear your face covering when visiting us. They are available to purchase from a number of our retailers.

Government guidance on face coverings

Action on hearing loss guidance on face coverings

Be Considerate. Be Patient. Be Safe.

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